(574) 606-9064

Serving Indiana and Michigan

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INDIANA DELIVERY
Elkhart
Goshen
Mishawaka
South Bend
Osceola
Granger
Bristol
Nappanee*
Wakarusa*
North Liberty*
Walkerton*
Lakeville*
New Carlisle*
Bremen*
Plymouth*

MICHIGAN DELIVERY
Niles
Edwardsburg
Cassopolis
Buchanan*
Galien*
Dowagiac*
White Pigeon*
Vandalia*

*Delivery Fee of $25-$50 may apply

Frequently Asked Questions on How to Rent a Bounce House

How much room do I need?

The amount of room varies between each moonwalk. A minimum of 2 feet on all four sides is required. Jumpers must be away from fences, pools, play sets, overhead utility lines, low hanging tree branches and any other permanent standing structures. Vertical clearance measurements are about 17 feet. We would be happy to discuss space requirements when you make your reservation.

Are reservations necessary?

Yes! We suggest you call at least 3 to 5 weeks ahead of time. The earlier you book, the greater your selection and the chance of you reserving your unit of choice. You can do last minute reservations, but you will be very disappointed if your original choice is already reserved.

What if it rains?

We will provide an extra tarp if the possibility of light rain exists. Please deflate the unit, cover with a tarp and re-inflate after rains have passed. DO NOT bounce while it is raining. However the unit may still get a little wet. In order to maintain a safe environment, all renters need to inspect and dry off the moonwalk with a towel before continuing to bounce. It is also not safe to bounce under high winds (20mph or higher), thunder or lightning. During such conditions, the unit must be turned off. We also watch weather conditions and reserve the right to cancel a booking if the conditions are not safe. **Any downpour, lightning or high winds are unsafe conditions for operation. Once the moonwalk is up and operational, there are NO REFUNDS.

Does it get hot inside of the moonwalk?

Our moonwalks are covered for protection and have netting on all walls to allow for air circulation and visibility.

How do I make a reservation?

Reservations are taken by phone and/or email only. You can contact us 7 days a week.
Phone: (574) 606-9064 Email: info@just4jumping.com

Is your equipment clean?

Definitely! All of our units are cleaned and disinfected after each and every use, and our equipment perfectly maintained. We're committed to making sure that you have a clean, healthy and safe environment in which to play.

How can I pay for my rental?

We gladly accept cash, check, money order and Pay Pal. Checks will only be accepted by businesses only.

When do I pay for my rental?

Full payment on the balance is expected at time of delivery.

How many kids can play at once?

This depends on the ages and sizes of the children. Generally speaking, the moonwalk can accommodate 4-10 children of the same size/age group at one time, but we provide a chart on all of our contracts that addresses this issue. A parents judgment is also recommended.

Do you deliver and set up?

Yes! We have courteous drivers that will deliver and set up each unit and insure that it is clean and in good working condition before your party starts. When your party has ended, our driver will come back to clean and take down the unit. Set up normally takes about 20-25 minutes, and take down is about 45-50 minutes. Additional $25 delivery charge for cities outside a 20 mile radius of Elkhart. Check map for delivery area.

What kind of supervision is necessary?

All of our moonwalks requires adult supervision at all times! The customers responsibility to provide competent adult supervision for the safety of the users.

My yard slopes a bit, will that be OK?

A slight slope is not a problem. If the area slopes more than a little, we may request an alternate location. Safety is the most important consideration for your set-up area. Please have an alternate location in mind.

Can they be set-up indoors?

Yes! Moonwalks can be set-up indoors providing there is enough ceiling clearance. A 17ft. vertical clearance is needed. Gyms, auditoriums and other large halls are perfect.

What type of surface can the units be placed on?

The safest surface is a level grassy area. However, our units can be set up on any level surface such as grass, concrete, asphalt, dirt, and even indoor gymnasiums. Please specify which surface the moonwalk will be setup on so we can provide the appropriate tarps and anchors.

Are inflatable's safe?

Yes. Our units are constructed to be as safe as possible. Units include a safety step and safety nets that stop children from bouncing out of the jump and injuring themselves. Also, most moonwalks have emergency exits on the roof in case of power failure. As with any activity involving small children, an adult should supervise the activity. This will help to insure that the few simple rules continue to be followed and that someone is always there to assist children entering and exiting the unit. All of our units are covered for weather protection (direct sun & light rain) and they have netting on all four sides to allow for great visibility and air circulation.

What if I have to cancel?

You have the right to cancel at any time.

Why should I rent our units instead of someone else's?

When renting a unit you are going to get service and cleanliness that is unbeatable. Your unit will be delivered well ahead of time to your event. When you and your children see your unit set up, you'll definitely feel proud. The graphics on your unit are state of the art. Something the competition only wishes they had.


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